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Pet Relocation Advisory Consultation Terms & Conditions

 

Pet Relocation International LLC ("PRI", "we", "us", "our")
 

Effective Date: 12 June 2026

 

These Terms & Conditions ("Terms") govern the purchase and use of PRI’s Pet Relocation Advisory Consultation services ("Consultation Service"). By booking or paying for a Consultation, the Client ("you", "your") agrees to be bound by these Terms.

 

1. Scope of Service

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1.1 The Consultation Service is a paid professional advisory service providing guidance on the international relocation of pets.

 

1.2 The Consultation may include:

  • Review of relocation plans and circumstances;

  • Discussion of relocation options and strategies;

  • Guidance on import/export requirements, veterinary rules, and travel regulations;

  • Airline, routing, timing, and logistics considerations;

  • Cost and risk considerations;

  • Independent assessment of DIY vs professional relocation options;

  • A written summary of the Consultation; and

  • Provision of selected advisory guides and reference materials.

 

1.3 The Consultation is advisory only and does not constitute a commitment to provide relocation services or acceptance of any future engagement.

 

2. Nature of Service and No Guarantees

 

2.1 All guidance is based on information available at the time of the Consultation.

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2.2 The Client acknowledges that regulations, airline policies, veterinary requirements, and transport availability may change at any time without notice.

 

2.3 PRI does not guarantee:

  • Approval of any permits or applications;

  • Availability of airlines, routes, or carriers;

  • Accuracy of third-party information after the Consultation date;

  • Travel dates, pricing, or outcomes; or

  • Successful completion of any relocation.

 

3. Client Information

 

3.1 The Client is responsible for providing accurate, complete, and up-to-date information.

 

3.2 PRI is entitled to rely on information provided without independent verification.

 

3.3 PRI shall not be liable for any loss or delay arising from inaccurate or incomplete information provided by the Client.

 

4. Independent Verification

 

4.1 The Client remains solely responsible for independently verifying all requirements with relevant authorities and third parties, including:

  • Government and customs authorities;

  • Veterinary professionals;

  • Airlines and transport providers;

  • Quarantine or border agencies.

 

4.2 Any written materials provided are for general guidance only and must not be relied upon as the sole source of information.

 

5. No Legal or Veterinary Advice

 

5.1 PRI does not provide legal, veterinary, medical, immigration, or tax advice.

 

5.2 Any regulatory or veterinary-related information is general guidance only and must not replace advice from qualified professionals.

 

6. Client Responsibility

 

6.1 All decisions relating to pet relocation remain solely the responsibility of the Client.

 

6.2 The Client accepts full responsibility for any actions taken based on the Consultation.

 

7. Third-Party and DIY Arrangements

 

7.1 If the Client arranges any part of the relocation independently, they do so entirely at their own risk.

 

7.2 PRI is not responsible for any actions or omissions of third parties, including airlines, carriers, veterinarians, or government agencies.

 

7.3 PRI accepts no liability for losses arising from independent implementation of advice provided during the Consultation.

 

8. Written Summaries and Materials

 

8.1 PRI may provide written summaries and/or advisory materials following the Consultation.

 

8.2 These materials are for the Client’s personal use only.

 

8.3 All intellectual property rights remain with PRI.

 

8.4 The Client may not copy, distribute, sell, or reproduce any materials without prior written consent.

 

9. Fees and Payment

 

9.1 Full payment is required in advance to confirm a booking.

 

9.2 No Consultation will be confirmed until payment is received.

 

9.3 All fees are non-refundable except as expressly stated in these Terms.

 

10. Consultation Fee Credit

 

10.1 If the Client engages PRI for a full pet relocation service within thirty (30) days of the Consultation, PRI will credit the full Consultation fee against PRI’s standard service fees.

 

10.2 The credit applies only to PRI’s service fees and does not apply to third-party costs, including but not limited to:

  • Airline charges;

  • Veterinary fees;

  • Government or permit fees;

  • Customs charges;

  • Transport costs;

  • Quarantine fees.

 

10.3 The credit is non-transferable, has no cash value, and applies only to the relevant relocation engagement unless otherwise agreed in writing by PRI.

 

11. Cancellation and Rescheduling

 

11.1 Clients may reschedule once with at least 24 hours’ notice.

 

11.2 Cancellations made more than 24 hours before the appointment are eligible for a full refund.

 

11.3 Cancellations made within 24 hours are non-refundable.

 

11.4 No-shows are non-refundable.

 

11.5 PRI may reschedule or cancel due to unforeseen circumstances, in which case a new appointment or full refund will be offered.

 

12. Limitation of Liability

 

12.1 The Consultation Service is provided on an “as is” basis without warranties of any kind.

 

12.2 To the maximum extent permitted by law, PRI excludes liability for:

  • Indirect or consequential losses;

  • Loss of profit or opportunity;

  • Travel disruption;

  • Additional costs;

  • Third-party actions or failures; or

  • Any reliance placed on Consultation content.

 

12.3 PRI’s total liability shall not exceed the amount paid for the Consultation.

 

12.4 The Client acknowledges that all decisions remain their sole responsibility.

 

13. Force Majeure

PRI shall not be liable for any delay or failure caused by events beyond its reasonable control, including but not limited to natural disasters, government actions, pandemics, internet outages, labour disputes, or transport disruptions.

 

14. International Clients and Consumer Rights

Nothing in these Terms shall limit any mandatory statutory rights that cannot be waived under applicable law.

Where Clients reside outside the State of Wyoming or the United States, these Terms shall be interpreted, where possible, in a manner consistent with mandatory local consumer protection laws. If any provision is found unenforceable under such laws, it shall apply only to the extent permitted, and the remainder of the Terms shall remain in full force and effect.

 

15. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to conflict of law principles.

To the fullest extent permitted by law, the parties agree that the courts of the State of Wyoming shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.

 

16. Entire Agreement, Order of Precedence and Amendments

 

16.1 These Terms, together with the Client Quote or booking confirmation, constitute the entire agreement between the parties.

 

16.2 In the event of any inconsistency, the following order of precedence applies:

  1. These Terms & Conditions (as published on PRI’s website);

  2. Client Quote or booking confirmation;

  3. Any marketing materials or summaries.

 

16.3 No amendment or waiver is valid unless confirmed in writing by PRI.

 

17. Contact Details

Pet Relocation International LLC
Email: info@petrelocationinternational.com

 

Client Acknowledgement

By booking and paying for the Consultation Service, the Client confirms that they:

  • Have read and understood these Terms;

  • Understand the service is advisory only;

  • Accept full responsibility for all relocation decisions; and

  • Agree to be bound by these Terms & Conditions.

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