Privacy Policy
Effective Date: March 2, 2025
1. Introduction
Pet Relocation International ("PRI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.petrelocationinternational.com ("Website") and utilize our services, including SMS and WhatsApp messaging.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Includes your name, email address, postal address, phone number, and other contact details.
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Pet Information: Details about your pet(s), such as name, species, breed, age, health information, and travel requirements.
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Usage Data: Information about your interactions with our Website, including IP address, browser type, pages visited, and the date and time of your visit.
3. How We Collect Information
We collect information through various methods, including:
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Direct Interactions: When you fill out forms on our Website, contact us via phone, email, SMS, or WhatsApp, or use our services.
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Automated Technologies: Through cookies and similar tracking technologies that collect Usage Data as you interact with our Website.
4. Use of Your Information
We use your information for the following purposes:
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To Provide Services: Facilitating the relocation of your pet(s), including arranging transportation, obtaining necessary permits, and ensuring compliance with import/export regulations.
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To Communicate: Sending updates, confirmations, and information related to our services via email, phone calls, SMS, and WhatsApp messages.
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To Improve Our Services: Analyzing Usage Data to enhance our Website and services.
5. SMS and WhatsApp Messaging
With your consent, we may send you messages via SMS and WhatsApp to provide updates and information related to our services.
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User-Initiated Contact: If you initiate contact with us via SMS or WhatsApp, you consent to receive our responses through the same platform. This includes communications related to your inquiry, ongoing services, or related updates.
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Opt-Out Option: You may opt out of receiving SMS or WhatsApp messages at any time by replying "STOP" to any message or contacting us directly.
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Message and Data Rates: Standard message and data rates may apply based on your mobile carrier's or WhatsApp's plan.
6. Sharing Your Information
We are committed to safeguarding your personal information. As such:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with trusted third parties only in the following circumstances:
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Service Providers: When necessary to deliver our services, such as with transportation companies, veterinary professionals, or regulatory agencies.
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Legal Obligations: When required by law or to respond to legal processes.
7. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including accessing, correcting, or deleting your data. To exercise these rights, please contact us using the information provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
​By using our Website and services or initiating contact via SMS or WhatsApp, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.